Overall Winner

ScreenPal

beats Loom by 23 points

Loom 27/100

ScreenPal 🏆 50/100

ScreenPal wins over Loom for screenshot recording. Budget recorder-plus-editor with AI captions. Cloud async video with cancel and record-fail comments. Choose ScreenPal for training clips on a budget, Loom for work share-links if recording already works.

Score breakdown

Dimension

Loom

ScreenPal

Price & Value

★★☆☆☆

★★★☆☆ wins

Features

★★★☆☆

★★★★☆ wins

Ease of Use

★★☆☆☆

★★★☆☆ wins

Reviews

★☆☆☆☆

★★★☆☆ wins

Each dimension rated 1–5. Higher is better across all four.

What users say

Loom

"Cloud async video with a 1.3 average; cancel and record-fail comments dominate."

Pros

The desktop app makes it easy to capture videos to send to colleagues. Videos are easy to share

ScreenPal

"Budget recorder-plus-editor; polarized between easy training videos and free-tier download blocks."

Pros

ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing Their plans are super affordable and well worth it for the extras you get Very easy to use. Screen and webcam recording is intuitive

When to Choose Each

Choose Loom if the job is a short async work video and sharing already works. A minority of customer feedback says the desktop app makes capture and share easy. Most comments in this batch are failed recordings, laptop freezes, expense, and cancel trouble after the Atlassian move — including reports that it does not record properly. Loom has a free Starter tier; paid seats start at $18 per user per month. Platforms listed: Windows, Mac, iOS, Android, and Chrome.

Choose ScreenPal if you want a budget recorder-plus-editor for training clips on Chrome, Mac, or Windows. User reviews call the recorder easy, flexible, and built-in editing, with AI captions and plans some customers call affordable. The same batch is polarized: advertised free recording that will not download without paying, constant glitches, audio that drops, and 100 percent CPU in the background. Paid Deluxe is around $4 per month with a free tier. Test download and audio before you roll it out.

Key Differences

Pricing: Loom paid seats start at $18 per user per month. ScreenPal Deluxe is about $4 per month. Both list a free tier.
Job: Loom is cloud screen-and-camera for work. ScreenPal is a recorder plus editor (AI captions, training videos).
Reliability comments: Loom clusters on record-fail, freezes, and cancel dead-ends. ScreenPal clusters on free-tier download blocks, missing audio, and CPU drain.
Platform: Loom adds iOS, Android, and Chrome on top of desktop. ScreenPal lists Chrome, Mac, and Windows.
Cancel and billing: Loom comments say cancel fails after the Atlassian move. ScreenPal comments include unauthorized-charge and do-not-subscribe notes alongside fair-plan praise.

Pricing & value

Metric	Loom	ScreenPal	Winner
Free tier	Yes	Yes	Tie
Starting price	From $18/mo	From $4/mo	ScreenPal

Is ScreenPal better than Loom?

Yes on this ranking — ScreenPal is a budget recorder-plus-editor with mixed but usable comments, while Loom comments cluster on failed recordings, expense, and cancel trouble after the Atlassian move.

Which is cheaper?

Both have a free tier. ScreenPal Deluxe is about $4/month. Loom paid seats start at $18/user/month.

Which is better for training videos?

ScreenPal — customer feedback praises easy recording, built-in editing, and AI captions, with a polarized free tier that some say will not download without paying. Loom is cloud async work video; recording reliability is the risk.

Our pick

🏆 ScreenPal

Visit ScreenPal Consider Loom